Van & Ruth Ferry, Menifee

Here we are with the sale of Melvin Street and the move behind us. You patiently walked us through the decision to
sell. We contacted you in July 2016 because we realized we had a unique property that was not valued appropriately
by the realtors we contacted in our area. You had secured a great price and professionally represented us in the sale
of our home in Temple City in 2008, also an unusual situation. During the early fall you recognized our need to consider
refinancing and even helped us through that process. Thank you for your professional expertise that helped us put the
house on the market at a time we could handle, October. The house sold on Christmas Eve and escrow opened the last
week of the year. Amazing! You worked diligently to price the house right, with comps and research within your network
to consider the very difficult situation we had with a solar system we purchased via the HERO program. We believe
that ONLY YOU could have brought this sale to a successful close. Your attention to detail, expertise that recognized
hidden difficulties and your “hard-nosed” requirements with the buyers got this deal done. You were uniquely qualified,
skilled and experienced to make it happen. Your professional demeanor was essential to keep everyone, us included,
on the same page to the end. All in all, amazing! Thank you, Donna. We were blessed to work with you.

Fred Miller, Upland

What we experienced working with Donna Caines was a realtor who listens carefully to the client’s needs and wishes.
She assesses what the client says and proceeds to lay out all options available. She is patient and never pushes to
conclude a deal until the client is totally satisfied that this is the right solution. Finally, she is there for careful follow-up
to see that the client receives recommendations of services available in the area and the proper way to prepare for
municipal filings. We would recommend Donna as a top real estate agent for anyone requiring assistance locating real
estate in California.

Tom & Kathy Adams, Glendora/Azusa

Donna gave us great tips before we listed our home about preparing to sell it and she gave us ideas about a selling
price. When we listed our home, she made everything very easy for us. She explained everything very clearly and
thoroughly. When our home sold, Donna worked with the buyers to make a smooth, easy transition for everyone
involved. We have never heard anyone say the word “easy” when buying or selling a house, but it’s true - she did make
the whole process easy. Donna is efficient, organized and is very prompt about returning calls and following through
with details. After she helped us sell our home, she also helped us buy the home of our dreams. We are so happy!
She took care of everything!

Karen McGee, Glendora

Donna went above and beyond the call of duty accommodating the schedules and emotional personalities and
differences of 3 sisters who were the beneficiaries of the selling property.

Steve & Donna Austin, Glendora

After interviewing 4 other agents, Donna Caines presentation was the best. Very personable, informative, and above
all experienced. This agent was going to work hard for us and that she did. Donna always kept us informed on every
detail. We never had to worry about what was going on. For an added bonus, her pleasant personality made working
with her great fun, was always glad to hear from her whether the news was good or bad. The only disappointment was
that we could not take her with us to Idaho. We would recommend Donna Caines if someone wants a smooth, pleasant
experience on the sale of their home. I’m having Donna Caines withdrawal pains. Was great fun working with you!

Crista Commeford, Rancho Cucamonga

Donna was very patient and went out of her way to help my father since he is elderly.

Lisette & Kyle Fraser, Glendora

Having worked with other realtors in the past, we were beyond thrilled with Donna’s work. She was incredibly engaged
in the entire process with us. Her years of experience were evident in her work. We felt she was always professional,
timely in her responses and thoughtful in her dealings. We felt that she was very knowledgeable of the current market
standings and prepared us well to work within it. She worked very hard for us and we can honestly not be more pleased
with the outcome.

Sherrie Rodriguez, La Verne

Thank you! I always felt you were fair and honest with the way you handled everything. Hard work does pay off and you
might not know it but you made a bad situation not so bad for me. I won’t forget

John & Lorraine Becker, Fullerton

Donna hung in there with much patience while we were in Oregon, handling erratic cell phone service with humor.
Donna is outstanding! She is easy to work with and pays great attention to detail. Her standards are very high. It was
a privilege to work with her.

Alice Moore, Azusa

Above and beyond the call of duty in serving my real estate needs, followed up after business hours, picked up
signed papers before business hours - very flexible